In cooperation with 2Con Ltd. from Belgrade, we designed and presented 2Con partners website. 2Con partners page is an example of raising the technical support to a higher level. Using Joomla! standard and additional functions can be easily inserted questions and answers in the FAQ section, insert new documents in certain categories, add rights for individual users and the like.
Employees in the company 2Con can now more easily respond to the demands of its clients and provide them with fast and efficient technical support. Time solving of customer problems, and update of devices and software is reduced by 50%. Clients are satisfied and know that on one place they can find all the useful answers to their questions and improve system performance.